Returns & Exchanges

At Horse, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn apparel and accessories. If your fit isn't perfect, our streamlined process ensures a quick exchange or full refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the garments are in their original, unwashed condition.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your package before dropping it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or ship out your exchange within 5-7 business days.